You might be developing a strategy for your organisation or planning a big project and wondering why you need someone external to help you. After all, you have lots of expertise in the room.

The reason organisations like yours ask for external support is that they get better results.

Effective collaboration can be a powerful thing. To be really effective though, you need to get the groundwork right. So often, collaboration begins with identifying areas of agreement. However, areas of disagreement are every bit as important.